Staff

Diane Polss - My Background

It seems I was destined to be a travel agent long before I became one. When the youngest of my four daughters was almost five I began planning summer "road trips" for our family. We started small, just a week on the road, and gradually took longer and longer trips, up to a month on two occasions. In all, we visited 39 of the 50 states. I would spend the winter with maps and various reference and travel books (this was long before the internet!) planning the best routes, finding stops that would interest both children and adults, finding good hotels, etc. Now, for the past 21 years I've worked as a travel agent, and the trips I plan go well beyond our borders. I've always enjoyed puzzles, and working with clients on their vacations is very much like putting a puzzle together. Finding the right cruise ship or tour company, finding the right itinerary, finding the right hotel; all the pieces have to fit. Since the "road trip" days I've expanded quite a bit, and handle all aspects of travel, on land or sea, escorted or independent. My own travels, in addition to filling in the rest of the 50 states, have taken me to Canada, the UK, much of Western Europe, Israel, China, Hong Kong and Kenya. My favorite trips so far were Kenya and China, but you never know - the best trip may still lie ahead, for me and for you!